Terms & Conditions
Effective Date: 1 April 2026
Welcome to Ruhibano. By accessing and using our website (ruhibano.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website.
1. General
- These Terms govern your use of our website and services.
- By placing an order, you agree to these Terms and Conditions.
- We reserve the right to update or change these Terms at any time without prior notice.
2. Products and Pricing
- All products listed on our website are subject to availability.
- We strive to display product colors and designs as accurately as possible; however, slight variations may occur due to lighting and screen differences.
- Prices are listed in PKR (Pakistani Rupees) and may change without notice.
3. Orders and Acceptance
- Once you place an order, you will receive a confirmation message.
- We reserve the right to cancel or refuse any order due to:
- Product unavailability
- Incorrect pricing
- Suspicious or fraudulent activity
4. Payment Methods
- We offer Cash on Delivery (COD) and/or online payment options.
- For online payments, transactions are processed through secure third-party payment gateways.
- You agree to provide accurate payment details when placing an order.
5. Shipping and Delivery
- We deliver across Pakistan.
- Delivery time typically ranges from 3–7 working days, depending on your location.
- Delays may occur due to unforeseen circumstances (e.g., weather, courier issues).
- Shipping charges (if any) will be displayed at checkout.
6. Returns and Exchanges
- We may accept returns or exchanges within [X] days of delivery (please specify your policy).
- Items must be unused, unwashed, and in original condition with tags.
- We reserve the right to reject returns that do not meet our criteria.
- Refunds (if applicable) will be processed according to our Return Policy.
7. Intellectual Property
- All content on this website (images, logos, text, designs) is the property of Ruhibano.
- You may not copy, reproduce, or use our content without permission.
8. User Responsibilities
- You agree not to misuse our website for any unlawful activity.
- You must provide accurate and complete information when placing orders.
9. Limitation of Liability
- We are not responsible for:
- Indirect or incidental damages
- Delays caused by courier services
- Minor differences in product appearance
10. Privacy
- Your use of our website is also governed by our Privacy Policy.
11. Governing Law
- These Terms and Conditions are governed by the laws of Pakistan.
12. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Email: contact@ruhibano.com
Phone: 0311-9116134